Intelligent Automation for your contact center

Experience the power of our VoiceBot, adept at understanding speech in a multitude of languages and diverse accents. Battle-tested and refined over time, our VoiceBot boasts exceptional accuracy, even when navigating the challenges of low-frequency 8kbps telephone lines. Communication barriers are a thing of the past — embrace a seamless, multilingual interaction with confidence.

Unleash the versatility of our text-to-speech engine, offering a symphony of voices and accents tailored for diverse business scenarios. Beyond the brilliance of deep learning-based engines, we introduce a bespoke speech engine crafted exclusively for you, mirroring your brand's unique voice and tone. Elevate your communication with a chorus of possibilities, ensuring every word resonates authentically with your brand identity.

Dive into the unparalleled capabilities of our bot, mastering the art of deciphering customer intentions amidst a myriad of sentence permutations and combinations. This virtual marvel is cosmopolitan in its understanding, embracing the natural way people blend languages seamlessly. Unleash the freedom to express yourself imprecisely, confident that our bot's accuracy remains unwavering, decoding your intent with unrivaled precision.

Empower your business ecosystem with our incredibly versatile adapters, seamlessly integrating the bot without disrupting your established workflows. This dynamic integration ensures the bot not only harmonizes with your existing systems but also optimizes information retrieval for a tailored response. Imagine a system that not only gathers intelligence but effortlessly feeds it back into crucial enterprise systems like CRM, ensuring your organization stays at the forefront of real-time insights and business intelligence. It's not just integration; it's intelligent cohesion with every nuance of your enterprise.

In the realm of customer interactions, being an attentive listener is non-negotiable. Picture this: our bot not only listens intently but gracefully pauses when a customer interrupts, ready to address their query seamlessly. It patiently waits for customers to express themselves fully, ensuring every concern is not just heard but thoroughly redressed. Elevate your customer engagement with a bot that understands the value of a genuine conversation.

In the hustle and bustle of real-world scenarios, customers connect with our bot under less-than-ideal conditions. Picture this: fluctuating mobile signals, the hum of moving vehicles, voices in the background, and the occasional shuffle of articles. Fear not! Our bot gracefully navigates these on-the-ground challenges, ensuring a seamless interaction regardless of the surrounding chaos. Embrace reliability in the midst of real-world dynamics with our resilient bot.

In the realm of long-term partnerships between organizations and telephony operators, customer care numbers stand as unchanging pillars of accessibility. Enter our bot, seamlessly integrating into this established framework without any disruption. It doesn't just join the conversation; it becomes a natural extension, harmoniously blending with existing telephony providers. Embrace continuity and effortless integration with a bot that respects the sanctity of established connections.

In the dynamic realm of customer care, organizations crave crystal-clear visibility into every call, a canvas where they can experiment with diverse messages and flows. Enter our highly intuitive and configurable console—a playground for the management team to unleash their creativity. With this powerful tool, the stage is set for innovation, allowing organizations to paint their customer care strategy with a brush of unparalleled flexibility and insight.

Within every organization, diverse teams contribute to the tapestry of customer success, each with unique information needs at different junctures. Enter our solution—a powerhouse of over 200 key performance indicators. Here, automation and intelligence join forces seamlessly, empowering teams across levels to navigate their distinct information landscapes with precision and finesse. It's not just data; it's the symphony of insights orchestrating success in every corner of your organization.

Empowering business users to craft their own bots, this platform offers a dynamic array of customizable templates that swiftly catapult production bots into action. These innovative bots not only secured prestigious awards but also found widespread acclaim, seamlessly adapting to the dynamic landscape of the banking industry.

Unlocking a diverse array of ready-to-use bots, from scheduling salon appointments to indulging in a game of chess or catching up on the latest news, this project harnessed cutting-edge technologies from industry giants such as Google, Amazon, and Microsoft. Boasting a highly configurable and effortlessly pluggable platform, it set the stage for seamless and tailored user experiences.

Revolutionizing customer care, our robust platform seamlessly addresses queries in multiple languages, leveraging business intelligence to unearth lucrative opportunities for automation. Offering the management team a powerful tool, it ensures a cohesive and strategic brand message, reaching and resonating with our expansive 5 million-strong customer base.

Empower your sales campaigns with our intelligent automation platform, offering a dynamic toolkit to design, execute, and analyze campaigns. This cost-effective and highly flexible solution becomes the management's playground, encouraging experimentation and innovation. Unleash the power to craft diverse flows and pinpoint opportunities that elevate the effectiveness of your campaigns.

The objective is to empower client’s collection strategy with a versatile platform designed to impact their vast customer base of over 5 million. With intricate insights into on-field performance and swift implementation of innovative ideas, this platform injects a new level of excitement into management. It not only instills immense confidence but also amplifies market coverage, ensuring a dynamic and successful approach.