Simpragma blog

Build your own voicebot in flat 27 minutes

As a chatbot enthusiast, i strongly beleive that chatbots should interact with us like a natural human. Not a like machine that throws some options at you and ask to choose one. The whole idea of Natural language processing (NLP)...

Super simple steps to dive into GraphQL using REACT.

Have you heard of the term 'GraphQL' before ? Well I didn't know about it for a long time. When I started learning React, everywhere whether it is a tutorial platform or blog I could see some content related to GraphQL....

5 Ways AI is Flipping the Customer Service Game on Its Head

Introduction Long gone are the days when customer service reps relied solely on a headset and a warm smile. Today, they have a powerful ally: artificial intelligence (AI). Say goodbye to traditional customer service and hello to a futuristic, super-efficient...

The Future of Voicebots: What to Expect in 2024

Increased Adoption In 2024, we can expect voicebots to continue their upward trajectory in terms of adoption. These AI-powered tools will become even more prevalent across a wide range of industries, as businesses recognize the value they bring in enhancing...

Embracing the Future: Voicebots and Customer Care in Banking

Introduction The banking industry has always been at the forefront of adapting to new technologies and seeking innovative ways to enhance customer care services. In today's rapidly evolving digital landscape, as customers demand instant and efficient solutions, the need for...