Call Center “Bots New” With the Indian Government - How Simpragma Helps Beneficiaries Get Their Due By Laurie Wiegler While bots are helping consumers choose everything from the right square-footage rooms for hotels to the best niche medical practitioners, many people aren’t aware of the technology’s governmental applications. Simpragma has been helping the Indian government implement bots to streamline its welfare programs for senior citizens, farmers, widows,